Delivery Policy
At Hint Trading Company, we are committed to providing our customers with the best possible shopping experience and high-quality customer service. Below is our official delivery policy:
1. Delivery Coverage
- Delivery services are currently available within the cities of Damascus and Aleppo only.
- Orders can also be sent to our authorized agents in other Syrian governorates, following the company’s approved distribution schedule.
2. Delivery Charges
- In celebration of our grand opening, Hint is offering free shipping for all orders within Syria, through our provincial agents.
- This offer is valid for a limited time only.
3. Delivery Timeframe
- Orders are processed and shipped within 3 to 5 business days from the date of order confirmation.
- Delivery duration may vary depending on the customer’s city and location. However, we strive to deliver as quickly as possible in cooperation with our local delivery partners.
4. Order Tracking
- Customers can track the status of their orders via their personal accounts on the company’s official website.
- Automatic notifications will also be sent via the email address registered in the customer’s account as the order status updates.
5. General Notes
- In the event of any unexpected delays in the shipping process, the customer will be contacted immediately and informed of all updates.